Last updated: September 19, 2025

Privacy Policy

GraFiiT operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GraFiiT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.

• Financial information including payment details, transaction details, and payment confirmations.

• Account information including your username, password, security questions, preferences, and settings.

• Transaction information including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel.

• Communications with us including information you include when contacting customer support.

• Device information such as device, browser, network, and IP address.

• Usage information regarding your interaction with the Services.

How We Use Your Personal Information

Depending on how you interact with GraFiiT, we may use personal information for:

• Providing, tailoring, and improving the Services

• Marketing and advertising

• Security and fraud prevention

• Communicating with you

• Legal compliance

How We Disclose Personal Information

We may share your personal information:

• With Shopify, vendors, and third parties who perform services on our behalf (e.g. payment processing, fulfillment, analytics).

• With business and marketing partners for advertising and promotions.

• When directed or consented by you (e.g. for shipping or social media logins).

• With affiliates or within our corporate group.

• In connection with business transactions or legal requirements.

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect, process, and use your information when you interact with GraFiiT’s store. For details about how Shopify handles personal information, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

Our Services may contain links to third-party websites or platforms. GraFiiT is not responsible for the privacy practices or content of these third parties.

Children’s Data

The Services are not intended for children under the age of majority. GraFiiT does not knowingly collect information from children under 16.

Security and Retention of Your Information

We take reasonable measures to protect your data but cannot guarantee complete security. Retention periods vary depending on legal, contractual, and operational requirements.

Your Rights and Choices

Depending on your location, you may have rights such as:

• Right to access, delete, or correct your data

• Right to portability

• Right to opt out of targeted advertising or data sharing

• Right to withdraw consent

You may exercise these rights by contacting us at customerservice.grafiit@gmail.com.

Complaints

If you have concerns about how GraFiiT processes your data, you may contact us at customerservice.grafiit@gmail.com or lodge a complaint with your local data protection authority.

International Transfers

Your data may be transferred, stored, and processed outside your country of residence, in accordance with applicable legal safeguards.

Changes to This Privacy Policy

GraFiiT may update this Privacy Policy from time to time to reflect changes in practices, regulations, or services. Updates will be posted on this website with a revised "Last updated" date.